Learn about conflict management with this course.
Conflict is what comes with interacting with people and can’t always be avoided. During this course, you will learn how to manage conflict, whether in your workplace or home life. Conflict management is a useful skill to have in all areas of life. Some careers that would use this include: teaching, counselling, therapists/psychologists.
There are 8 lessons and assessments to complete in this course:
Lesson 1: Conflict Management and Anger
Lesson 2: Listening
Lesson 3: Negotiation
Lesson 4: Mediation
Lesson 5: Facilitation
Lesson 6: Balance of Power
Lesson 7: Discussion and Group Work
Lesson 8: Crisis Analysis and Responses
There are no general entry requirements for this course, just your drive, motivation, and passion for the industry. You may enrol into this course at any time and begin studying shortly after enrolment.
Duration study load
We allow up to 12 months to complete this course, although your actual completion time may be less depending on prior experience and the time you commit to your study. Approx 100 hours.
GROW Training Group offers a range of payment plans to suit any budget.
Course fees include course delivery and assessment, study materials and dedicated student support services.
On completion of this course, a Statement of Attainment in Conflict Management will be issued.