Course Overview
Learn about customer complaints, with this course.
Every business has customers and keeping them satisfied is part of smoothly running a business. Customer complaints can be hard to deal with, but with the correct training you will be able to effectively handle complaints and make it more beneficial for your business or the business you work for.
This course will teach you skills from up holding policies and procedures when handling complaints to communication skills. You will learn how to turn a complaint into a beneficial piece of feedback to improve upon your business’s way of operating.
At the completion of this course you will be issued a Certificate of Completion in Customer Complaints.
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