Financial Services assists in the investment, lending and management of money and throughout this course, you will learn skills including how to: Respond to customer enquiries, provide sales and services to customers, maintain financial records, perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services.
|Unit Code||Unit Title|
|BSBITU313||Design & Produce Digital Text Documents|
|BSBITU306||Design and produce business documents|
|BSBWOR204||Use business technology|
|BSBWOR301||Organise personal work priorities and development|
|BSBDIV301||Work effectively with diversity|
|BSBWOR203||Work effectively with others|
|BSBCMM301||Process customer complaints|
|BSBCUS301||Deliver and monitor a service to customers|
|FNSACC313||Perform financial calculations|
|FNSINC301||Work effectively in the financial services industry|
|BSBWHS201||Contribute to the health and safety of others|
|FNSRTS303||Balance retail transactions|
|FNSRTS308||Balance cash holdings|
Enrolment in the program is for a maximum of 24 months.
Students must aim to complete modules by the nominated completion date and as a minimum must demonstrate ongoing progression towards completion. Extension for assessment may be awarded at the trainer’s discretion.
All students require computer or tablet with access to the Internet and a program that can open and edit Word documents (this does not have to be Microsoft Office).
This course is delivered by our blended program. Workbooks and assessment are delivered to you in electronic format via email. You do not need to come to class, however, you will need to keep in contact with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. Blended learning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced Educator via telephone and email communication no matter where you are.
Distance learning allows you to have the same amount of convenience and flexibility as online or blended learning. The only difference is that instead of studying online, you will be studying via workbooks. Distance learning is perfect for students that prefer to have hard copy resources. Participants wishing to complete their qualification via distance instead of online will incur additional material and postage fees up to the value of $25.00 per unit.
If you have lots of experience and skills but no formal qualification you might want to consider Recognition of Prior Learning (RPL). RPL is a process whereby you demonstrate that you currently have the required skills and knowledge for particular units/qualifications within the industry that you are experienced. RPL focuses on your life and work experiences and how they meet the criteria of the national qualifications to find out more about RPL contact us and one of our course advisors will contact you to discuss the RPL process.
Exceptional Value, Flexible Payment and Support you can count on.
Completion of this program results in a Nationally Recognised Qualification, complying with the AQF standard and ASQA standards for Registered Training Organisations and is offered by the Business Training Academy, a division of Grow Training Group, RTO Provider 45109